From the CEO’s desk: The work behind the numbers

As we move into May, the industry is sending a clear signal. CoStar reported U.S. hotel RevPAR is up 3.2% year over year for the week ending May 2, and demand is building as we head into the busiest stretch of the year. At the same time, the latest AHLA survey shows more than half of hoteliers report being understaffed. Both Lodging and Hotel Business magazines continue to point to labor as a structural pressure that now defines guest satisfaction, brand compliance and asset performance.

That is the environment our clients are operating in and that is where each of you makes the difference. Summer this year carries added weight with the FIFA World Cup pulling demand into host markets, group business strengthening and leisure travel accelerating. Properties are absorbing all of it with leaner teams and tighter operating windows, which is exactly where THS consultants performs. You walk in, stabilize the operation on day one and protect the guest experience under real pressure. That is what drives repeat assignments and what strengthens our reputation across every one of our management firms and ownership groups.

I want to thank each of you for the professionalism, adaptability and discipline you bring to every assignment. The growth we are seeing as an organization, the inbound interest from new partners and the expanded scope of our existing engagements are a direct reflection of the work you do in the field. You are the product, you are the proof and you are the reason this company continues to move forward. I am grateful for this team, and I am confident in what we will deliver together this season.

Make sure you follow me on LinkedIn for updates throughout the season.

Sincerely,

Katie Schorn
Founder and CEO