From the CEO’s desk: Closing out 2025 and setting intentions for 2026

As we close out the year, I want to take a moment to recognize the impact each of you has made across our client hotels. Your work continues to shape the reputation of THS. Our partners consistently share how much they value the professionalism, steadiness and leadership you bring to their properties.

Across the industry, one theme has remained constant in the latest data from CoStar, a leading provider of information and analytics. According to CoStar’s Tell Me More podcasts, the labor market is still tight and still evolving. Hotels continue to feel the pressure of limited talent supply, rising turnover and growing expectations from guests and ownership. At the same time, management companies are increasingly leaning on flexible staffing and interim leadership to stabilize operations and maintain performance.

This is exactly where your contribution becomes indispensable.

Your ability to step in quickly, lead with confidence and bring immediate structure has never been more important. The demand for experienced, on-property talent is increasing, and you are the differentiator that allows THS to meet that demand with excellence. Whether you are driving guest satisfaction, improving operations, supporting departmental teams or helping a property through leadership transitions, you are directly solving some of the industry’s most pressing challenges.

As we look toward 2026, this momentum only continues to build. The need for adaptable, highly skilled consultants will continue to grow. THS is preparing to support even more opportunities for you. You are not only filling roles, you are elevating hotels, strengthening partnerships and reinforcing the THS brand every day.

Thank you for the work you do, the professionalism you bring and the example you set across the industry. I am grateful for each of you and excited for what we will achieve together in 2026.

Follow me on Linkedin to keep up with the latest company news, travel and industry insights.

Happy holidays,

Katie Schorn
Founder and CEO

Katie Schorn, THS CEO, shares 2026 goals, strategies and marketing initiatives during the annual team meeting.
Katie Schorn, THS CEO, shares 2026 goals, strategies and marketing initiatives during the annual team meeting.